It always seems to happen at the most inconvenient time. It gets colder, and you need to start using your heat, but your furnace refuses to turn on, leaks water, makes a strange noise, or emits an unpleasant smell. Another common one, blowing only cold air. Now you are in need of a furnace repair.
This means it’s time to find some furnace repair experts who can diagnose the problem with your furnace and heat your home as soon as possible. But how do you find the best furnace service in Calgary?
The good news is you don’t need to feel overwhelmed when looking at local furnace companies. With some good research and consultations, you’ll be able to find the right furnace repair company.
Read on for seven tips for picking your next repair company in Calgary.
1. Learn About the Technicians’ Credentials and Experience
When looking for furnace repair in Calgary, make sure that the company’s technicians have proven experience and training to work on heating equipment.
You’ll want to start by checking whether the technicians have completed a heating and air conditioning repair program through a trade school or apprenticeship. Does the company have their own in house training program as well? You could also inquire about manufacturer-specific training to make sure they have the expertise for your furnace brand.
A good repair company will also have employees with a proven track record of fixing furnace problems right the first time. After all, you don’t want to have to worry about your furnace breaking down again and having to wait for another appointment.
2. Do Thorough Reputation Research
Before you choose a furnace service in Calgary, learn as much about the company’s reputation as possible. What are their business values?
You might start checking the company’s reviews on a site like Google, Facebook, or Homestars. The furnace repair company’s website may also show reviews or testimonials from previous customers. Be suspicious if the company has several reviews mentioning poor service, unprofessional technicians, or fraudulent billing. Reading reviews is a great way to learn more about the company you are considering.
You should also try to speak first-hand with people who have used the furnace company. You’ll want to ask about the company’s timeliness, pricing, professional attitude, and quality of service. You should also ask whether the person would recommend that Calgary furnace repair company again and why or why not.
3. Check for a Business License and Insurance
Your chosen furnace repair company should have an active license to provide heating and cooling repair services. You can find this information on the furnace repair company’s website or call them to ask. You can even check a business directory to make sure the company is legit.
Any heating professional working on your equipment should also have liability insurance. This would cover any accident or injury the person has in your home. Without this coverage, you might end up with legal and financial issues if something happens.
4. Find a Company That Offers a Thorough Inspection and Estimate
Another sign to look for is a repair company in Calgary that will come to your location to diagnose your furnace. A thorough diagnosis done by a trained technician can save time and money. They will also be able to give you an accurate estimate of the repair without making your commit to service.
The company should clearly state the fee for the initial visit. In some cases, the company may have flat rate pricing or charge by the hour for the repair work that needs to be done.
5. Look for Competitive Pricing But Beware of Quality
When considering furnace repair options, pay attention to the prices and compare the costs against the quality of service offered.
Be careful if one company offers much cheaper prices than others. Sure, this might seem like a great deal. But it could indicate the service is substandard, rushed through or the company lacks expertise.
Look beyond the value you get in the repair as well. Also consider charges for consultations, any warranty programs, and follow-up visits. Ask your service technician if there are any signs that could indicate future problems. A properly trained service technician should present all of the options.
6. Ask About Service Warranties and Guarantees
You’ll find that the best furnace repair companies in Calgary will stand by the work they perform.
This usually means that any equipment provided will have a warranty lasting several years. If you replace your furnace and it breaks down during the warranty period, the company should come to fix it without charging you for the problem. Keep in mind, not all warranties cover the cost of labour. It is important to ask what will or will not be covered. If the furnace can’t be repaired, there should be a policy about getting a new replacement during a set timeframe.
The furnace repair company also should guarantee any repair work performed. For example, imagine your furnace technician comes to fix a problem but the same thing happens a month later. The best furnace repair company will have a policy in place and will redo the work to your satisfaction.
7. Check for Availability of Service
When exploring home furnace repair options in Calgary, you also need to make sure the company services your location. After all, some of the companies might only travel to certain neighborhoods.
So check any company’s website to look for information about the service area. You’ll often find a service map that clarifies the radius.
You’ll also want to make sure they can provide prompt service. Some repair places can make a visit within 24 hours and have a special number that can handle emergencies that happen after usual business hours.
The company should also make it easy to book an appointment. For example, you might only need to fill out a simple form on their website.
Use These Tips to Find the Best Furnace Repair Company
Now that you know repair company tips, go ahead and start your research and compare a few top companies who can help you heat your home again.
Don’t know where to start looking? Try asking your friends and family which furnace companies they use. You can also browse local business directories or ask around for recommendations on your community’s social media groups.
Once you’ve found a few good choices, consider what you find most important in a furnace repair company. Do you want a local company? Maybe you’re willing to pay a bit more for a company offering same-day service and an excellent warranty? Do you feel comfortable having them in your home? Just don’t base the decision on price alone if you truly want the best company. A good technician should help guide you through the process so you can make the best decision for your home.
If you need furnace repair with quick service, consider booking an appointment online with us now! If it’s an emergency. Give us a call at (403) 862-4822