Williams Home Comfort Reviews

Your Home Comfort Experts

"The entire process from initial quote to final installation was incredibly easy"

5/5
The entire process from initial quote to final installation was incredibly easy. The fantastic warranty and multi-year parts/labour guarantee was a big driver in my decision to move ahead. The all-in price was very reasonable and on par (or less) than other quotes I received. I particularly appreciated that the salesman recommended the AC that was right for me, when he could have easily steered me towards a more expensive unit that was not necessary for my application, but would have resulted in a larger order value for him. Upon completing installation I was given a full tutorial on how to effectively work my new AC unit. They were very thorough at all points throughout the process and were patient to answer all of my questions. No complaints to speak of at all. I would definitely recommend working with Williams Home Comfort to anyone.

"I am very happy with my choice of Williams Home Comfort"

5/5
I bought an air conditioner and humidifier, and I am very happy with my choice of Williams Home Comfort.Chris gave us a couple quotes for different models. He was thorough when he was looking at my furnace, electrical panel, and install locations. He seemed very knowledgeable and confident about which models would work best for my home. Chris was on time to the appointment and sent us the quotes by email quickly. Booking was fast and easy.Brandon did the installation for the air conditioner and humidifier. He showed up on time. He was nice and professional. He laid down fabric to protect my floors, and cleaned up the work site well when he was done. At the end of the install, he walked me through how to protect the ac and set up the humidifier through the winter.I spoke with Stephanie, the office manager, a couple times over the phone. She was always helpful, polite and professional.

"He did what he promised a customer he would do - That's integrity"

5/5
I bought a Daikin Furnace recently from Williams Home Comfort.On installation day, Brandon and his assistant, Tony, was punctual on their appointment. They were competent and had completed their site assessment and tasks prioritization efficiently. The installation was finished and successfully tested ahead of planned schedule.The Lead Installer (Brandon) put me at ease and took time to answer my numerous questions with confidence. I was impressed with his strong customer service attitude, trade knowledge and organization skill. The work site was organized, tidy and the installation team cleaned up the work site prior to their departure. That was a nice touch from a contractor.I had some follow-up installation requests and clarifications for Brandon. He promised to pass on these requests to his office and subsequently, I did receive prompt attention. That’s integrity – he did what he promised a customer he would do.The integrity, customer oriented service attitude, expertise and efficient customer facing work-flows demonstrated by Williams’ Sales, Installation and Office Support teams were top-notch. I would not hesitate to recommend their services to others.

"Efficient And Friendly"

5/5
Every visit i have had from Williams Home Comfort with regards to home installations and specifically today, June 25, 2019 renovations have been the easiest and most pleasant, stress free that i have ever had. This is the third home that I have owned over the years and never have I experienced such professionalism, politeness, and simplified explanations of the work being done, along with instructions to phone them with any concerns or questions about the instructions. Josh, thank you for the wonderful work today! Totally efficient and friendly!

"We couldn't be happier"

5/5
Best Company Ever!At the end of March 2019, we called Williams Home Comfort to schedule replacement of our two furnaces and our air conditioner with higher efficiency models. Approximately two weeks before the work was to begin, one of our twenty-year old furnaces stopped working. At the time, the weather was just barely above 0ºC. When we called Williams Home Comfort, they came out later that day, and offered us three space heaters to use, absolutely free of charge.The day of our scheduled furnace replacement, Josh and his assistant arrived on time, tarped our white carpet leading to the basement, removed the furnaces, and installed the new ones. Before leaving, they tidied the work area, removed the tarps, and tested everything to make sure it was working. The next day, they came to replace the air conditioner and do a final test. Everything worked beautifully. Before leaving, Josh cleaned the area well.Within days, Williams Home Comfort forwarded us the necessary information to book an electrical and a furnace inspection with the city. When the inspectors came out, everything passed, and one inspector mentioned that he was very familiar with Williams Home Comfort, and that they did excellent work.One month later, we have used the furnaces, the humidifiers, and the air conditioner. Everything is working well and is as quiet as promised. We couldn’t be happier and would highly recommend this company to anyone who needs a furnace or air conditioner repair/replacement.
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